Help Center

Answers, guides & tutorials.

account

Getting started on HairIndustry.in
HairIndustry.in connects salons, barbers, wig makers, hair-system manufacturers, extensions suppliers and hair-replacement clinics across India. Create your free account, verify your business, list products or services, and start receiving RFQs, leads and community answers within minutes.
How business verification works
Verification badges signal trust to buyers. Upload your GST certificate, business registration and one utility bill. Our team reviews within 48 working hours. Verified businesses appear higher in search, marketplace and supplier directories.
Managing notifications
Toggle per-category notifications on /notifications. Email, in-app and (soon) WhatsApp channels. Digest emails go out daily at 8am IST for non-critical updates.
Privacy and your data
We collect only what's needed to operate the platform. GST and verification documents are encrypted at rest, accessible only to the verification team. Read the full privacy policy at /privacy.
Deleting your account
Email support@hairindustry.in from your registered address. We anonymise your PII, retain GST-mandated invoice records for 7 years and remove your public profile within 72 hours.

bounties

Posting and closing a bounty
Sponsor a problem to attract expert answers. Set an amount, deadline and success criteria. When you accept a solution, the reward transfers to the responder and reputation is awarded. Unaccepted bounties auto-close after the deadline.
Claiming and winning bounties
Browse open bounties on /bounties. Submit a detailed solution with references. Bounty owners pick a winner; runner-ups earn reputation. Consistent winners unlock Expert status.

business

Hair-system manufacturing basics for new brands
Sourcing: single-donor Indian remy, cuticle-aligned. Base construction: mono-base ventilated by hand, PU-perimeter for grip. QC: density, hair length uniformity, base measurement, colour match. Lead time 30–45 days for custom orders.
5 growth levers for hair-replacement salons
1. Consultation calibration — capture density, hairline, lifestyle. 2. Trial with hair-piece before commitment. 3. Maintenance memberships (monthly service). 4. Referral bounty of ₹2,000 per converted client. 5. Google Business Profile + before/after Reels.
Becoming a preferred supplier
Complete verification, keep inventory listings live, respond to RFQs within 4h, ship within 48h, share tracking. Suppliers who hit these SLAs get the “Preferred” badge and appear first in supplier search.

community

Becoming a Verified Expert
Apply on /experts/apply with your credentials, portfolio and 3 references. Our team reviews within 5 working days. Verified experts appear in the expert directory, get an “Expert” badge and priority on bounty invites.
How reputation and badges work
Reputation is earned via accepted answers (+50), upvotes (+10), bounty wins (+100), and daily streaks (10 + streak*2 XP). Levels unlock every 500 points. Badges are awarded for milestones — first answer, first accepted, top monthly contributor.

crm

Importing contacts into CRM
Upload a CSV with name, email, phone, city and stage. HairCRM auto-creates the default pipeline. Move deals across stages with drag-and-drop. Tag contacts for segmentation.
Setting up follow-up automations
Automations trigger on stage change, missed follow-up or inactivity. Send email, WhatsApp or Slack. Use the built-in templates for enquiry follow-up, quotation reminder and post-sale review request.

developers

API keys and webhooks
Generate API keys in workspace → Developers. Rate limit: 300 req/min. Webhooks: subscribe to order.created, rfq.awarded, problem.approved. Payloads signed with HMAC-SHA256; verify signature before processing.

education

Hair systems 101 — bases, hair and attachment
A hair system is a partial or full prosthesis attached to the scalp. Bases: lace (natural hairline), skin/PU (invisible), mono (durable), silk-top (undetectable partings). Hair: Indian remy, Chinese, synthetic. Attachment: tape, glue, clip. Match base to lifestyle and hairline.
Wig and hair-system care guide
Wash every 10–15 wears with sulphate-free shampoo. Detangle from tip to root with a wide-tooth comb. Air-dry on a stand. Avoid heat above 150°C on human hair, and any heat on synthetic. Store in original box or on a mannequin.
Extension methods compared
Tape-in (fastest, 6–8 wk), keratin bond (3–4 months, damage risk), micro-rings (no glue), sew-in (protective), clip-in (temporary). Match method to hair density, budget and maintenance appetite.

founders

How Founder Hub works
Founder Hub aggregates the top-scoring problems and their AI-generated startup dossiers. Filter by category, opportunity score or market size. Save opportunities to your board and export the dossier as a founder brief.

growth

Referral programme
Every user gets a unique referral link on /referrals. Rewards trigger when your invitee completes onboarding. Track invites, signups and reward points in real time.
Daily streaks and XP
Open the app once per day to grow your streak. XP formula: 10 + min(streak,30) × 2. Missing a day resets streak to 1. Streaks compound reputation multipliers.

jobs

Posting a job on HairJobs
Post salon, stylist, hair-system technician, wig ventilator and manager roles. Add city, experience, salary range and skills. Verified employers get a trust badge and 2× more applications.
Applying for jobs
Complete your profile, upload portfolio images and short video intro. Apply with one click; employers see your streak, badges and community reputation alongside your CV.

marketplace

Listing a product on Marketplace
Marketplace supports hair systems, patches, wigs, extensions, tools and salon equipment. Add high-resolution images, base type, cap size, hair grade, density, HS code and MOQ. Complete listings convert 3× better.
Order and invoice basics
Buyers place orders through Marketplace; sellers confirm within 24h. Invoices auto-generate on confirmation. Payment gateways handle GST. Order status flows: pending → confirmed → shipped → delivered.

problems

Submitting a problem to the Problems Hub
Problems Hub captures real challenges in the hair industry. Write a specific title (avoid clickbait), 2–4 paragraph description with who is affected, and pick the correct category. Approved problems trigger AI insights: root cause, market gap, startup opportunity, revenue model and roadmap.
Understanding AI Insights
Every approved problem gets AI-generated startup analysis: elevator pitch, target audience, revenue model, pricing, GTM, market size and business/opportunity scores. Use insights as a starting point — validate with customers before building.

rfq

Posting an RFQ
On workspace → RFQs → New, describe the products, quantities, target price and delivery city. Invite specific suppliers or open to all verified suppliers. Quotes stream into your inbox; award the winner in one click.
Responding to an RFQ as a supplier
Verified suppliers see relevant RFQs in inbox. Submit itemised quotes with lead time and MOQ. Attach specs. Buyer questions are threaded per RFQ.

suppliers

Finding verified suppliers
Filter suppliers by product type (systems, patches, extensions), city, MOQ and verification level. Verified suppliers have completed GST + document verification and have at least one shipped order.

Still need help?

Our team usually responds within one business day.

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